1. Introduction
Everglow values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us. By accessing or using Everglow’s services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with any part of this policy, please discontinue using our website.
2. Information We Collect
We collect different types of information to improve our services and enhance user experience.
2.1 Personal Information
When you interact with our website, you may provide us with:
✔ Your name – for communication purposes.
✔ Email address – to respond to inquiries.
✔ Phone number – if you request a call-back or assistance.
✔ Any other details you voluntarily provide through contact forms or inquiries.
2.2 Automated Data Collection
We collect certain data automatically when you visit our website, including:
✔ IP address
✔ Browser type and version
✔ Device information
✔ Time zone settings and location
✔ Website pages visited and duration of visit.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
✔ Enhance user experience.
✔ Improve website performance.
✔ Analyze website traffic.
For more details, please refer to our Cookie Policy.
3. How We Use Your Information
We use the information collected for the following purposes:
✔ To Provide and Improve Services – Enhancing website functionality and ensuring a seamless user experience.
✔ To Communicate with You – Responding to inquiries, support requests, and service updates.
✔ To Ensure Security and Fraud Prevention – Preventing unauthorized access to our services.
✔ To Comply with Legal Obligations – Processing data in accordance with regulatory requirements.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share data with:
✔ Service Providers – Analytics platforms, cloud storage providers, and fraud prevention tools for operational purposes.
✔ Legal Authorities – If required by law or regulatory authorities.
✔ Business Protection – To prevent fraud, security breaches, or unauthorized activities.
5. Your Rights
Under applicable data protection laws, you have the right to:
✔ Access your data – Request details of the personal data we hold about you.
✔ Correct inaccurate data – Request correction of incomplete or incorrect information.
✔ Request deletion – Ask us to remove your personal data, subject to legal limitations.
✔ Restrict processing – Limit how we process your personal data.
✔ Withdraw consent – If you have previously given consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details below.
6. Data Security
We implement security measures to safeguard your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy policies before providing any personal information.
8. Managing Your Data
If you wish to modify, access, or delete your personal data, you can submit a request to our support team. We aim to process all requests within 30 days, subject to verification of identity.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Address: 1 Hoe Ln, London, Enfield EN3 5SD, United Kingdom
Phone: +44 7849 879076
Email: [email protected]